It is frequent that customers approach us asking for help to rescue their projects from site builders. Sometimes they have technological issues (mainly slow sites) but sometimes it's just plain bad usability os some wrong marketing concepts.
We recently were asked for help from a site that gets about 5,000 unique visitors a day. Despite the not so bad visitor numbers for their niche, this page was getting very low user interaction. They barely got a handful (<10) of comments and forum posts in a whole year timespan.